Thermal Monitoring White Paper

Download here

Environmental monitoring and management systems are crucial to running efficient data centers.  NER just released a white paper covering best practices when it comes to Thermal Monitoring and Management. Key to achieving best results is proper monitoring at the rack level.  Visit the Aurora section of the NER website to download this informational whitepaper and find ways to optimize your data center.

Severe Weather Alert (Again!) - You Know the Drill

Due to the storm affecting the Southeast please be advised that there may be potential service delays and potential delivery delays.

Below are a notices we received from UPS and FedEx.


UPS -Winter Storm Impact

Updated Wednesday, February 12, 2014, 1:10 P.M.
With severe winter weather in Georgia, Mississippi, North Carolina, and South Carolina, UPS is balancing our priorities of employee safety and customer service. We are committed to moving shipments to their final destinations as quickly as possible and are making every effort to deliver to all areas as soon as conditions safely permit.

During weather-related delays, shipments are secured in our facilities and, when possible, redirected in order to speed delivery of your packages. Our team is monitoring local areas and remains committed to ensuring service resumes as soon as conditions allow safe access.

With weather conditions changing hourly, information about impacted areas will be updated throughout the day. Please continue to visit ups.com for the latest details.


FedEx Express National Service Disruption
Last updated February 12, 2014

FedEx Express experienced substantial flight and sort disruptions last night due to winter weather, snow and ice at the Memphis hub. Potential delays are possible for package deliveries across the U.S. with a delivery commitment of February 12, 2014. FedEx is committed to provide service to the best of our ability. Please continue to check FedEx Service Alerts for updates.


Winter Storms in the Southern U.S.
Last updated February 12, 2014
A winter storm is expected to produce hazardous conditions in the southern U.S. Our top priority is the safety and well-being of our team members, as well as providing the highest level of service to our customers. Although contingency plans are in place, some service delays and disruptions can be anticipated in AL, AR, GA, LA, MS, NC, SC and TN. FedEx is committed to providing service to the best of our ability in areas that can be safely accessed. Please continue to check fedex.com for updates.

NER Releases Ethernet Gateway for Aurora Monitoring System

New Gateway provides users with more flexibility for collecting sensor data

 

Today NER announced the addition of an Ethernet Gateway as part of the Aurora High Resolution Temperature Monitoring and Alerting System. The new gateway features updated levels of encryption and an integrated web server that allows for communication with the Aurora Wireless Sensor Monitoring and Notification System without the need for a PC.

This latest addition to the Aurora High Resolution Temperature Monitoring and Alerting System advances proactive environmental monitoring within data centers and other critical spaces. Users now have access to a gateway device with MODBUS TCP interfaces and four SNMP poll and trap interfaces for those that would like to use the Ethernet Gateway for local data collection.

“As our customers continue to find success with Aurora, NER continues to expand the capabilities, broaden support and offer the highest levels of customization for this innovative product line,” said Robert Huttemann, Vice President at NER. “What impresses customers the most is the invaluable data, trending and alerting benefits come in an unbelievably easy to deploy solution.  The Ethernet gateway is no exception, simply plug this device into any open network port with internet connection and it automatically connects to the Aurora server.”

The Ethernet Gateway buffers up to 16,000 sensor data messages in on-board memory in the event of an internet connection interruption. When internet communication is re-established the sensor data will download to the Aurora system.

The Aurora High Resolution Temperature Sensing System revolutionizes how facilities view temperature. Central to the system is a strip that has eight sensors spaced vertically eight inches apart that collect temperature readings at eight different height levels. The readings are visually displayed on the strip through high resolution LEDs that range from cool (blue) to hot (red) and a blend of 129 colors in between. Data from these readings are sent to the Management System through a gateway for trending and alerting purposes.

Huttemann further adds, “Data Centers are dynamic environments with temperature being a critical aspect, so Aurora’s instantaneous and accurate representation is invaluable when monitoring changes or validating best-practice improvements. Whether you are looking down the aisle, viewing the user interface, receiving automated alerts, or collecting trending data, with Aurora potential issues in critical spaces will not go unnoticed.”

 
NER manufactures Aurora in the US and is currently accepting orders for immediate delivery. For more information about NER’s products and services, visit www.nerdata.com.

Possible Service Impact Due to Storm in Northeast

Due to the storm affecting the Northeast please be advised that there may be potential service delays and potential delivery delays from UPS and FedEx.

Below are a notices we received from UPS and FedEx.


UPS -Winter Storm Impacting the Northeast

UPS is closely monitoring the impact of the winter storm that is bringing heavy snow and cold temperatures to the Northeast. We have contingency plans in place to ensure the safety of our employees and to minimize the storm’s impacts on pickups and deliveries.

Check ups.com for the latest information on service delays and to track the status of your packages. We will post a list of ZIP codes where no pickups or deliveries are being made as we are impacted.

Fed-Ex Service Alert – Winter Weather

FedEx is closely monitoring the winter storm in the northeastern U.S. Contingency plans are in place to ensure the safety and well-being of our team members and to minimize the winter storm’s effect on service. These storms often cause pickup and delivery delays and disruptions for FedEx customers. FedEx will be prepared to provide service to the best of our ability in areas affected by the winter storm and as local conditions allow. Please continue to check fedex.com for updates.

All Clear

While much of the country experienced very severe weather this week, NER staff, our service provider network, UPS, and FedEx worked hard to minimize any service impact. We are happy to report that all alerts have been lifted, with little to no disruption in service to our customers. Our Managed Print Services (MPS) solution is not only built upon the most sophisticated and adaptive technology, but also includes a support network that is proactive in dealing with real-world issues. The Print4 MPS group draws the Data Center Infrastructure Optimization Division’s extensive expertise in business continuity and contingency planning to ensure customer uptime. Check out NER’s Print4 MPS and Data Center Infrastructure Optimization Solutions on our website.

Midwest Storm May Affect Deliveries

Due to the storm affecting the midwest please be advised that there may be potential service delays and potential delivery delays from UPS and FedEx.

Below are a notices we received from UPS and FedEx.


UPS -Winter Storm Impacting the Midwest

UPS is closely monitoring the impact of the winter storm that is bringing heavy snow and dangerously cold temperatures to the Midwest, causing service delays in Illinois, Indiana, Michigan and Ohio. We have contingency plans in place to ensure the safety of our employees and to minimize the storm’s impacts on pickups and deliveries.

Check ups.com for the latest information on service delays (including a list of ZIP codes where no pickups or deliveries are being made today) and to track the status of your packages. For impact to UPS Freight pickups and deliveries, visit UPS Freight. As always, UPS is committed to making every effort to provide service to areas where conditions permit safe access.

Fed-Ex Service Alert – Winter Weather

Our top priority is the safety and well-being of our team members, as well as maintaining the highest level of service to our customers. FedEx will comply with all local/state government travel safety requirements during this weather event. If authorities allow for open travel, FedEx is attempting pickup and deliveries in areas that can be safely accessed.

Pickup and delivery delays may occur in areas where authorities have implemented travel restrictions: Illinois, Indiana, Michigan and Ohio.

For specific shipment status information, please track your shipment at fedex.com. You can also contact FedEx Customer Service at 1.800.GoFedEx (1.800.463.3339) or stay up to date by subscribing to FedEx Service Alert email notifications at the FedEx Email Subscription Center. Consistent with the provisions in the FedEx Service Guide, shipments delayed due to winter weather are not eligible for a refund or credit under the money-back guarantee policy.

Potential Service Impact Notice

Due to the storm affecting the eastern part of the country please be advised that there may be potential service delays and potential delivery delays from UPS. Heavy snowfall and dangerous gusting arctic winds are creating multiple interstate highway closures as well as impassable secondary roads. Subzero temperatures are also delaying clean up efforts. Most service providers in the Northeast are closed. We will update service notes accordingly. Should you have any concerns, please feel free to contact the help desk at 866-202-3992. We will work to minimize any potential delays. Below is a notice we received from UPS.

UPS - Service Update
Updated Friday, January 3, 2014
Severe weather in Louisville, KY caused a significant disruption to operations at Worldport®, UPS's main hub in the United States. As a result, some shipments may experience unavoidable delays. We have contingency plans in place to minimize service disruptions and are committed to moving shipments to their final destinations as quickly as possible. We are balancing our priorities of customer service and employee safety, and will make every effort to deliver to all areas as conditions safely permit. Please continue to check ups.com® for service updates. For more information about the service impact on UPS Freight® pickups and deliveries, please visit UPS Freight. Note that the UPS Service Guarantee does not apply when transportation networks are disrupted due to events of this nature.