NER and Print4 Not Affected by Heartbleed Vulnerability

After a thorough review, we are pleased to report that NER's internal systems and our Print4 MPS Systems have not been affected by the OpenSSL "Heartbleed" Bug ( CVE-2014-0160).The US Computer Emergency Readiness Team (US-CERT) identified Heartbleed as a serious security flaw in the popular OpenSSL cryptographic software library. This weakness allows stealing of information protected, under normal conditions, by the SSL/TLS encryption used to secure the Internet.

Upon learning about Heartbleed, we promptly and diligently conducted a full audit of our risks. No vulnerabilities were detected. Protection against Heartbleed comes from our specific architecture which employs multiple levels of encryption and authentication of all data packets.

We take security very seriously because leading businesses depend on NER’s managed services to maintain many of their critical assets. All NER platforms are continually monitored by our internal security resources and independently scanned by leading third party security organizations for PCI compliance and application security.

Feel confident about the managed services supporting your business and learn why NER’s Print4 MPS solution was selected as a Top 10 by CIO Review Magazine. 

NER Data Corporation Chosen a Top 10 Enterprise Print Management Solution Provider

We are proud to announce that NER has been named one of the “Top 10 Most Promising Enterprise Print Management Solution Providers” by CIO Review magazine.

According to CIO Review, “In the last few months we have looked at hundreds of solution providers who primarily serve the Enterprise Print Management sector, and shortlisted the ones that are at the forefront of tackling challenges faced by this sector. In our selection we have looked at the vendors’ skills and capabilities towards various print management solutions and technologies that support core business processes including innovation areas related to cloud, mobile, Saas, PaaS and ERP, Big Data and analytics, mobility, and social media in the specific context of the Enterprise Print Management sector.”

This recognition helps validate our on-going strategy of providing the most flexible end-to-end MPS offering on the market. By leveraging more than four decades of experience in the printing/imaging industry, we developed our Print4™ MPS solution from the ground up as a holistic platform that provides significant device management and document workflow efficiencies. MPS solutions like Print4 play a pivotal role in enabling customers to realize cash flow improvements and cost savings within their output environments. To maximize these benefits, resellers and their end-user clients can easily customize Print4 to match their business processes resulting in a powerful MPS program that works for them—not the other way around.

Print4 MPS offers over 20 different MPS programs, a cloud-based document technology suite, predictive analytics for supplies with automated fulfillment, a comprehensive support structure, and a world-class printer service business. The CIO Review article can be found at www.nerdata.com/news.htm  

NER Exhibiting at Data Center World Expo

Aurora High Resolution Temperature Sensing Strip and Infrastructure Optimization Solutions will be showcased

We will showcase our innovative Aurora High Resolution Temperature Sensing System and enhanced data center optimization solutions portfolio in Booth 326 at the Data Center World Expo, Wednesday April 30, 2014 at the Mirage Resort in Las Vegas.

Rob Huttemann, Vice President of Data Center Solutions had this to say, "NER's approach to the Data Center is about balancing all resources to achieve maximum efficiencies, Our portfolio includes cooling, containment, airflow optimization, power, monitoring, asset management, DCiM, space utilization and assessment solutions. While we cover everything from floor to ceiling and rack to room, our true value is leveraging every component to achieve the greatest level of optimization. The Data Center World Expo is the ideal venue for reaching companies that can truly benefit from what we have to offer.”

At this year’s event the much talked about Aurora High Resolution Temperature Sensing System will be on display. Aurora revolutionizes how facilities view temperature. Central to the system is a strip that has eight sensors spaced vertically eight inches apart that collect temperature readings at eight different height levels. The readings are visually displayed on the strip through high resolution LEDs that range from cool (blue) to hot (red) and a blend of 129 colors in between. Data from these readings are sent to the Management System through a gateway for trending and alerting purposes.

In addition to Aurora, attendees will have the opportunity to learn about vital infrastructure solutions and how NER can support their efforts:

• DCiM, Facility Monitoring and Control
• Environmental Monitoring and Alerting
• Power Monitoring, Power Distribution, and UPS Systems
• IT Asset Management
• Passive Thermal Containment, Dynamic Airflow Management, and Ultra Efficient Air Conditioning  
• Assessment Services
• Server Cabinets and Enclosures
• Factory and On-Site Services and Support
• Project Management and Support
• Media Management

Technical experts will be on-hand in Booth 326 to provide personalized consultations. To pre-schedule a meeting, please contact Greg Stover at gstover@nerdata.com

Server Technology Turns 30 and Lights It Up with HDOT

Congratulations to Server Technology on their 30^th Anniversary! A leader in data center power management, Server Technology is one of our trusted vendor partners in providing industry leading data center infrastructure optimization solutions. According to Server Technology, “this year, not only will Server Technology turn 30, it will completely flip the power management market on its head with the recent launch of High Density Outlet Technology (HDOT).” 

Server Technology’s own patented outlet technology provides industry standard C13 and C19 outlets in a drastically reduced footprint. Up to 42 C13’s in a 42U high by 1U wide device -- the highest possible outlet density available in a network connected PDU. Additional features include high native cord retention that eliminates the need for custom and costly ancillary locking cord devices. Manufactured with robust high temperature materials carrying a UL94 V-0 ­ame rating makes these outlets ideally suited for harsh data center environments.  HDOT technology is available in Metered and Smart PDUs.

Find out more about HDOT and all of NER’s Data Center and Managed Print Solutions on our website.

Potential Weather Related Print4 Service Impact

Old man winter just won't give in.

Due to the storm affecting the eastern part of the country please be advised that there may be potential service delays and potential delivery delays from UPS and FedEx. Should you have any concerns, please feel free to contact the help desk at 866-202-3992. We will work to minimize any potential delays.

UPS - Service Update
Updated March 3, 2014
With severe winter weather in Arkansas, Delaware, Ohio, Tennessee, Texas, Virginia, and Washington D.C., UPS is balancing our priorities of employee safety and customer service. We are committed to moving shipments to their final destinations as quickly as possible and are making every effort to deliver to all areas as soon as conditions safely permit.. Check ups.com for the latest information on service delays and to track the status of your packages. We will post a list of ZIP codes where no pickups or deliveries are being made as we are impacted.

FedEx - Service Update
Updated March 3, 2014
A winter storm is causing hazardous conditions in the eastern U.S. Our top priority is the safety and well-being of our team members, as well as providing the highest level of service to our customers. Although contingency plans are in place, some service delays and disruptions can be anticipated for inbound and outbound shipments in the eastern U.S. FedEx is committed to providing service to the best of our ability in areas that can be safely accessed. Please continue to check fedex.com for updates.

You killed him when you left the door open with the air conditioning on

Fans of the show Arrested Development will appreciate George Bluth Sr.’s quote about the demise of J Walter Weatherman, “Oh, he's dead. You killed him when you left the door open with the air conditioning on.” Those not familiar with the show will be completely lost. Not to worry, it was just an over exaggeration to teach a lesson about not wasting conditioned air.

You don’t need to go to that extreme with your data center, but heeding George’s advice can pay off. Plugging the holes in your data center can greatly improve your cooling efficiency. Our partners at Upsite recently released a Case Study on the effective use of Raised Floor Grommets.

Upsite reports: With unsealed cable openings, up to 60% of valuable conditioned air in a raised-floor data center does not reach the air intake of IT. This lost air, known as bypass airflow, contributes to IT equipment hot spots, cooling unit inefficiencies, and increasing infrastructure costs. Additionally, it lowers Power Usage Effectiveness (PUE), as cooling makes up almost half of a data center's power consumption. Our award-winning line of KoldLok® brush grommets works to seal openings of all sizes, and can even be customized to fit unique openings.

Visit our website to download a copy of the case study and learn more about all of the efficiency solutions that NER offers.

The Paperless Future



The folks at Le Trefle have a slightly different
take on the paperless society…thank goodness!

As the capabilities and availability computing devices advanced, so did the idea of the paperless society.  For most of us, it just takes one look around the office to confirm we are not there. However there are ways to become more efficient and realize a more sustainable future. Managed Print Services provides a means to create efficiencies within your print environment.

Through better management you:

-          optimize your document management

-          Reduce TCO

-          improve working capital and cash flow

-          improve visibility and manageability

-          standardize and automate business practices

-          re-direct IT efforts from reactive “printer support” personnel to strategic technology enablers

-          Reduce printer down time

-          outsource the management of your document output and associated business processes

Visit our website to find out more about Print4 Managed Print Services. Seeing is believing, so request a demo while you are there.